术语解释

首先统一一下基础的名词概念

启用用户数

企业当前，可正常使用的用户数量

月活用户数

过去 30 天，访问过系统的用户数量

月活跃度

月活用户数/启用用户数

可触达 CXO

于服务工作台配置的 CXO 用户的数量

月触达 CXO 数

过去 30 天，访问过系统的 CXO 的数量

月 CXO 触达率

月触达 CXO 数/可触达 CXO 数

访问量 PV

统计周期内，访问系统的总次数

访客数 UV

统计周期内，访问系统的用户数

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